In theory, system conversion seems as simple as a flip of a switch. In reality we know it’s anything but. What’s planned as a straightforward platform conversion, or a basic
We are not going to waste any time with this one. Do you want to know the 1st secret to optimizing automated claim payments? It’s Plan Building. Plan Building is
Here’s the thing: we all know Call Centers experience lots of turnover. It is an ongoing challenge for all Third-Party Administrators. Why? Because the Call Center is all too often
No one likes a clog. Webster defines this word as “to crowd excessively, especially so that movement is impeded”. It brings to mind images of clogged toilets, clogged arteries, and
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