Let’s start with the obvious. We’ve been there, and we get it. Your box of aging claims may be overstuffed, or your logic mapping may be riddled with errors … keeping claims from processing smoothly.
Whatever it is, it’s not too late to ask for help.
If you find your team scrambling for time to solve errors in the system or manually processing claims, it could be time to bring in some assistance.
But, we understand the hesitation to call an outside service for help even if you’re stretched too thin. In our experience, three common misconceptions keep clients from working with JMS.
First, there is the fear that bringing in a partner like JMS could eliminate onsite roles. However, that’s far from the truth. When you work with the team at JMS, you’re entering a partnership. We’re here to solve existing issues, freeing up your team to have the time and space to handle day-to-day work and grow your business. We create custom solutions for your team, never straying from the scope of work and focusing on setting you up for future success.
Another fear we commonly hear is that it’s too late and that the issues have snowballed and you can’t ask for help now. Things are too big of a mess, and claims systems are too tangled or complicated. But, it’s never too late to seek a solution with us.
Finally, partners come to us unsure of what they really need, and what JMS can offer them. But, the capabilities we list are just a fraction of the solutions we can offer partners. We’re proud to offer custom solutions based on your needs.
Our team at JMS has been on your side of the business, tackling everything from call center management to mailrooms and system audits. Now is the perfect time to seek a solution to make your work easier. Whether you need technical, administrative, or professional solutions, JMS can help. We’re to listen and help, no matter how out of hand your situation may feel.
Reach out to us today to learn more about how we can help.