How Portals Can Transform Your Process

Portals can provide a window into new insights. But, when most of us log on to our tools, we find chaos and confusion. It’s not uncommon to spend days jumping from one vendor to another in a treasure hunt to find the information we need.

Clients describe their portal as “overwhelming ticker tape” with data and insights they rarely use. It doesn’t matter how much data a portal displays or widgets it has if it doesn’t mean anything to you.

What if instead of an endless stream of data, you could have a portal and dashboard that is customized to provide the insights and knowledge you actually care about?

What can a custom portal do?

With the right adjustments, a dashboard can serve as a centralized location for your operations, pulling data from other programs and platforms to create a mission control for your team and their daily tasks.

Multiple programs are often required to do your job, but they almost never talk to each other. That can mean switching back and forth from platform to platform to find the data or information you need. This can be frustrating, especially when the technology was supposed to make your day-to-day simpler.

Imagine not having to jump from window to window, pulling the individual data from each program to create a report. What if everything you needed was at your fingertips? What if your portal helped you navigate daily priorities for yourself and your team? What if the design was simple AND helpful?

With a custom portal, you have a one-stop shop for all your data.

What are the benefits of a customized portal?

A custom portal might sound excessive, but it can save any TPA time and energy. If your team is using software or multiple software, JMS can create a dashboard to make your tasks simpler.

Some of the things a dashboard can do include:

  • Saving time and money for teams
  • Reducing errors
  • Identifying system issues faster
  • Pinpoint larger trends
  • Identify opportunities for training
  • A dashboard for project tasks
  • Notifying teams of issues and mistakes to address

Across the board, a well-created dashboard can pull team members in, helping them identify what to do next instead of searching for problems, next steps, or tasks. It cuts down on time searching and creates more transparent communication.

What’s the barrier to creating a customized portal?

No one TPA uses the same suite of software, which can make the task of customization sound intimidating.

But that’s where JMS can help. Our experienced team has the knowledge-base to work with any systems to help them work together, creating a system that fits your needs exactly. Most of our partners’ biggest barrier to entry has been realizing that this service exists. It does, and it can change the way your team works.

You don’t have to deal with a subpar portal alone. JMS offers the expertise to make migration and customization a breeze.

Ready for a new view with a custom portal? Contact us to get started.