In theory, system conversion seems as simple as a flip of a switch. In reality we know it’s anything but. What’s planned as a straightforward platform conversion, or a basic upgrade can easily turn into months or even years.
Before your team begins the process, consider these key questions.
What are you getting yourself into?
Generally, there are two types of system conversions:
- Upgrading from a lower version to a more advanced version of the same system platform.
- Conversion to an entirely new enterprise system.
It may come as a surprise, but both options pose equally challenging scenarios. Whether you’re transitioning to a new system or ‘simply’ upgrading, both conversions will require more time, more work force and more intentional fortitude than one might expect as you transfer your team and processes over.
What is your timeline for conversion?
Even if your team plans for contingencies and hiccups, the timeline for conversion is likely longer than you anticipate. No matter how much you prepare, the process will be slow and should be methodical. Trying to make a system conversion a sprint is like trying to make the turtle be the hare in the race. It’s just not going to happen.
Giving your organization realistic expectations ensures a more cooperative, effective, accurate and generally happier workforce team. Don’t rush through the intricacies of the project, which might just lead to problems and unnecessary repetition in your process down the line.
How much time can you dedicate to manual work?
If it feels like double the work while a conversion takes place, it’s because it is. Many teams don’t anticipate just how much manual work they’ll be in for during the system conversion. In addition to transferring data and learning the new platform, you’ll also need to maintain business as usual in the old platform
Assume there will be manual work on your end during the conversion, plan for time to adjust to the learning curve of the new one.
Maintaining service in the meantime.
System conversion is trickier than you might think, but that doesn’t mean you have to go through the process independently. JMS and Associates can play multiple roles in the system conversion process. Our team has a depth of knowledge of both healthcare industry data standards and processing requirements. JMS and Associates can help speed up the system conversion process while helping you maintain your old platform at the same time.
Interested in help as you begin your system conversion? Learn more about our offerings or reach out to a sales representative to start the process today.
