Business Process

We are subject-matter experts building
customized solutions for your business
across the entire life of a claim.

JMS and Associates is now a part of Smart Data Solutions. Together, our tech-enabled solutions can digitally transform operations and deliver outcomes for our clients which reduce costs, streamline workflows, and improve overall customer experience.

See, at JMS we start as a true partner from the very beginning. Our experts embrace your strategy and execute every tactic as if they are a true extension of your team. In fact, our people and proven automated solutions can support you in any part of the claim administration process. We’ve built a workforce trained to quickly respond to your challenging business requirements so you don’t have to.

Supportive, Reliable and Driven by You.

Are you looking for a true extension of your team?

Here’s why Business Process Co-sourcing is a great fit.

Save Time and Money

Your company will experience reduced claim administrative costs and claim inventory.  We have the expertise and the proven track record to manage tasks efficiently and cost-effectively, with minimal support requirements from your in-house staff.

Ensure Data Integrity and Security

Our commitment is to improve the reliability of your data and provide you with the confidence that your claim and related information is accurate and processed in a timely manner.  JMS continuously provides the latest in information security technologies that comply with all HIPAA information protection regulations and SOC Audit requirements.

Manage Fluctuations in Processing Needs

Regardless of project size, JMS responds quickly to any requirement and efficiently performs task assignments to handle the peaks and valleys of your claim administration process.

Receive the Support You Need

At JMS, we listen to your challenges and objectives because we are committed to customer satisfaction every day.  JMS customer support is not just a service, but our philosophy.

Yes, we’ve really done this. Take a look at a few of our case studies.

Experience these streamlined solutions.

We offer it all.

Mail Room Services & Fulfillment

Online Data Entry

(Optical Character Recognition)

Storage, Retrieval, & Shredding

Network Claims Re-Pricing

Scanning & Imaging

Offline Data Conversion

Document Image Hosting & Retrieval

Provider & Member Maintenance and Matching

Health Plan Benefit Building

Health Plan Benefit Auditing

Health Plan Benefit

Claim Examining

FSA, HRA, HSA & DCA Claims Examining

Claim Auditing

Eligibility, Enrollments, & Cobra

Call Center Management Services

1099 Solution

Technical Support

ADHOC Reporting

Custom Software & Web-Based Solutions

Managing Your Claims Platform Conversion

Are you ready to explore? Get in touch with us today.

Saving our clients


on transactional costs.

You can rely on us.

They all have.

"The Keenan Employee Benefits TPA has been a JMS believer since 2010, coming to our rescue during our system conversion and providing us with the rapid and quality support we needed and could trust. Continuing now for ten years, we have built on a great relationship taking advantage of more and more JMS resources. We’re getting the job done and saving time and money. The JMS team is great – true partners!"

Keenan Employee Benefits TPA

Walter T. Pregizer

Vice President

“CCP currently processes over 100,000 claims per month. While we are presently receiving 84% of our claims electronically, in order to achieve excellence in our claims shop, we needed to partner with an outside vendor to assist with our paper to EDI claim conversions. JMS & Associates was selected as the top-ranking vendor of choice. Since our partnership began in 2009, our experience at each phase of our efforts was superior. Their facilitation, due diligence and competence is why our relationship remains in full standing today. The value of services provided by JMS is immeasurable.”

Community Care Plan

Tracy Harswick, CPC

Vice President, Payment Operations and Project Management

“JMS has been a partner of our Third Party Administration firm for ten plus years with us using their repricing and EDI functionalities as a service. Our firm recently replaced our proprietary claims adjudication platform, moving to a market leading SAAS solution and we quickly found ourselves in need of a consulting partner to help navigate all that goes along with a change of such magnitude. JMS has stepped up and assisted every step of the way. We have since grown our integrated services with JMS utilizing additional resources from across their service offerings and looking back, I wouldn’t have done it any other way. Great group of business professionals that have delivered time and time again. JMS will continue to be a part of the story of our firm's successes for a long time to come!”

Alternative Insurance Resources, Inc.

Jason Yount


“ACS Benefit Services, LLC has been working with JMS for nine years. My team works with JMS in relation to the paper claims they translate to 837 EDI claim files. Anytime we have seen an issue with that translation they are very quick to get on a conference call with the necessary parties to discuss the issue and resolve it. They also perform indexing functions of the forms we scan internally. Teaming up with JMS to perform this function has saved my team a great deal of man hours and allowed us to utilize existing staff in other areas of responsibility. I have had the pleasure of working with the several of the higher level management team including the President, CEO, VP of Operations and VP of Sales. They are all wonderful to work with and treat me as if I am as important as our senior level management. That is wonderful customer service!”

ACS Benefit Services, LLC

Mandi Burkhart

Assistant Vice President, Administration

“Taylor Benefit Resource started using JMS in 2014 as a Clearinghouse. After much success we used them to help us with Data Conversion and Plan Building. We have had tremendous growth over the past year and they have been very instrumental in helping us get through the addition of new groups. They built several plans for us in a very short time frame. While building these plans they helped us with some issues we had been having since the conversion from ICD9 to ICD10. We have been more than pleased with their service and will continue a relationship with JMS as we continue to grow and add more business.”

Taylor Benefit Resource

Carol Hopper

Claims Manager

"BPA has partnered with JMS for over five years. This partnership is invaluable to us as an organization. We have evolved and grown together during this relationship beyond measure. JMS does more than support BPA’s claim processing, provider maintenance, 1099 handling, IT functions, and other areas; JMS is a strengthened vertebrae in the backbone of BPA relative to those areas and, fused with BPA’s internal experts, aligns our corporate structure and success. Most recently, we have worked hand in hand to develop proprietary customized tools to harness, document, validate, and track each component inside our cloud based Information Technology department. This project allowed us to not only develop sophisticated tracking for inbound and outbound files but to create programming that supports those files and resulted in visible, tangible platforms for BPA Executives to constantly have the pulse on the inner workings of BPA. Through BPA’s vision and direction, JMS made the HUB of our organization sync and fuse with all areas of BPA. BPA views JMS as an extension of our organization and a family within the BPA family"

Benefit Plan Administrators, Inc.

Mary Markle Bender

Systems Manager


Take a look at our loyal partners.

Because we get to work with some of the best.